General:

1. Booking confirmation is subject to availability of the vehicle.
2. Charges are inclusive of fuel.
3. Passenger beyond sitting capacity is not permitted
4. Formula will not be responsible for any direct or indirect loss, damage in whatsoever circumstances
5. Cars are insured under comprehensive coverage and all cases will be settled in accordance to the insurance insurance Regulatory and Development Authority of India and MV Act.
6. Client to ensure that no illegal items is carried in the car. In case anything found objectionable by the Govt authorities while checking, client shall be directly responsible for the consequences.
7. 1. Cancellation which is done within /prior 4 hours of schedule reporting time irrespective car has not left the garage- minimum 4 hours 40 Kms rates will be charged
   2. In case car has left the garage, minimum 4 hours 40 kms charges or Actual Running (Whichever is higher) will be charged.

Local Usage:

1. Time and Mileage will be calculated on Garage to Garage Basis.
2. Beyond 4 Hours the package of 8Hours 80 kms shall be applicable.
3. Local will be considered within the city limits only.
4. Consuming alcohol and smoking in the car is not permitted.

Outstation Usage:

1. Charges include the minimum mileage of 250 Kms per calendar day only and extra running shall be charged as per the extra kms rate.
2. Chauffeur allowance as mentioned in the rate card will be applicable for outstation use on calendar day basis.
3. Outstation Travel does not include one way rentals and Kilometers will be calculated from the garage of city of origin.
4. In case of usage exceeds the package limit than beyond one hours full day charges according to the outstation will be applicable

Billing:

1. Invoice will be generated on the basis of usage and the rates agreed between Formula and Client.
2. The details of client name and address, user name will be mentioned on the invoice as per the initial booking request. No Change in these details which include the invoice date will be accepted post usage.
3. User may directly pay all overhead expenses during the usage by himself. Cases where overhead expenses are paid by the driver, user is to verify all details of usage which include the overhead expenses (parking toll, state tax,MCD etc) while making signature on driver's app.
4. Only system generated invoice to be honored for making payment by driver.
5. The signed hard copy of the invoice (R) only invoice may be provided to client on written request.
6. Direct payment by the guest to the driver only will be accepted if the same is intimated while making car booking request.
7. 3.5% charges will be additional on payment made through credit card.
8. GST @12% (at Present) will be applicable on complete invoice amount.